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Monroe County – Professional Development for Front Desk Staff

September 30, 2021 @ 8:30 am - 11:30 am

Presented by:

Western New York Rural Area Health Education Center

This 3-hour course is designed to highlight the importance of professionalism of the front desk staff in your practice. Topics include:

  • Professionalism in the workplace
  • Medical ethics and medical etiquette in the work setting
  • Professional boundaries
  • Importance of professional attire
  • Communication
  • Cultural sensitivities
  • Improved conflict resolution

See flier for event details.

Register here to attend.

This program is 3 PMI CEUs.

MCMS may photograph this event for marketing purposes.  Unless this permission is revoked in writing to MCMS, by virtue of their attendance, all program participants agree to the use of the event photo in MCMS marketing.


September 30, 2021
8:30 am - 11:30 am
Event Category:




Monroe County